Here for you.
24 hours a day.

Call us 24 hours a day, seven days a week for help with your POS, connectivity, and hospitality technology.

Need help now? Call us.

Reach either office for 24/7 phone support. We will assess what is happening and coordinate on-site assistance when needed.

Orlando: (407) 767-6441 Tampa: (813) 872-8777

How we can help.

Support for everyday questions, system changes, and the unexpected. Tell us what you need, and we will help you find the next step.

Programming assistance: Help with menu items, modifiers, pricing changes, and system settings.
Hardware configuration: Assistance configuring terminals, receipt printers, kitchen printers, and connected equipment.
Reporting assistance: Help understanding your reports, clarifying figures, and reviewing anything that does not look right.
Online support: Remote troubleshooting and guidance to help your staff work through an issue.
Software upgrades: Assistance with software updates and the settings your business relies on.
On-site support: Hands-on help when an issue calls for a technician visit. Call us to coordinate assistance.

Have another question? Call us to discuss your support needs.

For non-urgent help, email us.

support@cloudpointhospitality.com

For an urgent interruption, please call us.

Help us understand the issue.

Include your business name, location, callback number, and what you are seeing. Add the affected device or report, any error message, and screenshots if helpful.

Our Physical Offices