Cloudpoint Hospitality Solutions
Oracle MICROS Gold Partner Since 1983

Oracle Simphony Enterprise POS for Hotels & Fine Dining.

The industry standard for large-scale hospitality, multi-outlet resorts, and high-volume dining. Cloudpoint delivers certified on-site database configuration, Opera PMS room charge routing, and complete processor choice without locked-in merchant rates.

Explore Oracle hardware
Opera PMS
Live Guest Room Charges
Any Processor
Keep Preferred Merchant Rates
40+ Years
Certified Florida Partner
Enterprise Architecture

Centralized Multi-Property Control

Deploy a single master menu database across beach bars, banquet rooms, and full-service dining rooms with automated tax and currency compliance.

Hotel PMS Bridge
Opera Connected
Payment Routing
Merchant Freedom
MICROS Kitchen KDS
Synchronized Line
24/7 Florida On-Site Technician Dispatch

Oracle hardware.
Cloudpoint setup and support.

We offer MICROS Workstation 6 Series terminals and Tablet 700 Series devices. Plan your fixed stations and mobile ordering together, with configuration, installation, and training from our local team.

MICROS Workstation 6 Series

MICROS Workstation 6 Series

Your countertop station

A touchscreen workstation for fixed ordering and checkout points in your restaurant, bar, or hotel food and beverage outlets.

  • 15.6-inch touchscreen display
  • Countertop stand and mounting options
  • Peripheral connections reviewed for your configuration

Official Oracle Workstation 6 Series image. Exact model and options are confirmed in your quote.

MICROS Tablet 700 Series

MICROS Tablet 700 Series

Your mobile ordering option

A compact tablet family for teams who need a mobile POS device around the dining room or across service areas.

  • 7-inch touchscreen format
  • Integrated WiFi and Bluetooth
  • Accessories and software compatibility reviewed with your setup

Official Oracle Tablet 700 Series image. Models and optional accessories vary.

Hardware generation, operating system, Simphony version, payment devices, printers, and property integrations must be compatible. We confirm the complete configuration before preparing your final quote. Oracle images show example interfaces, not a live system.

Build Your Custom Quote
MICROS

Certified Oracle Gold Partner

Cloudpoint Hospitality is certified by Oracle to design, install, and support complex Simphony and MICROS deployments. Since 1983, we have helped Florida venues navigate enterprise restaurant technology.

Certified MICROS Legacy Partner since 1983
Local Florida Dispatch from Orlando & Tampa
On-Site Implementation & Staff Training
Turnkey Engineering

Professional configuration, on-site installation, and live go-live floor support.

Enterprise hospitality systems cannot be configured over the telephone. We send certified engineers directly to your resort or dining room to structure network firewalls, ethernet cabling runs, kitchen display systems, and workstations. We remain on the floor with your team through your opening services.

Orlando Headquarters
Tampa Bay Regional Hub
Platform Capabilities

Enterprise hospitality management controls.

Oracle Simphony consolidates all segments of food and beverage service into a unified cloud system while keeping local stations fully operational even during network outages.

Enterprise Menu Management

Update menu items, pricing, and tax structures across POS terminals, digital screens, websites, and mobile apps from a single central portal.

Simphony Standard

Reporting & InMotion Analytics

Real-time dashboards tracking labor percentages, sales trends, and profit margins. Access insights via web browser or the InMotion mobile app.

Simphony Standard

Oracle MICROS KDS Integration

Increase kitchen output and reduce order errors. Route orders to digital kitchen screens with timing alerts and bump-bar management.

Simphony Standard

Property Management System (PMS)

Integrated with Opera and major hotel systems. Instantly post guest room charges, verify room statuses, and synchronize resort accounts.

Simphony Standard

Advanced Inventory & Portion Audits

Minimize food waste and track ingredient usage against recipes. Predict stock needs using historical sales patterns to avoid over-ordering.

Simphony Standard

Real-Time Table & Timer Layouts

Graphical seat maps showing table timers, order states, and wait times. Provide servers with clear visual alerts for table attention.

Simphony Standard

Catering, Waitlists, & Reservations

Manage walk-ins, phone bookings, and reservations in a unified timeline. Toggle between dining rooms and outdoor patio layouts.

Simphony Standard

Multi-Channel Guest Loyalty

Increase guest visits with customized digital rewards. Launch targeted promotions based on order history, frequency, or check totals.

Simphony Standard

Consolidated Delivery & Ordering

Accept direct website orders and third-party delivery channels directly into the kitchen queue without cluttered counter tablets.

Simphony Standard
Resort & PMS Synchronization

Seamless guest room charges and Opera integration.

Oracle Simphony is built for complex property structures. Registers across pool cabanas, beach bars, lobby lounges, and fine dining rooms communicate directly with your Property Management System (PMS). Guests charge food and drink directly to their room account, with automated verification of credit limits and guest status in real time.

Freedom of Payment Processor

Avoid the fixed, non-negotiable processing rates enforced by consumer point of sale platforms. Simphony allows you to keep or negotiate with your preferred merchant provider.

Off-Network Resiliency

Local terminals and kitchen display queues continue running smoothly even if property internet experiences external interruption.

Property Charge Workflow
Dining Outlet Terminal
Post Check
Simphony Cloud Hub
Verify Room
Opera PMS Ledger
Authorized
Florida Hospitality Case Study

“Cloudpoint revitalized our food & beverage program.”

The combination of Cloudpoint's expertise and Oracle Simphony's powerful features have greatly improved our food & beverage operations at Thunderbird Beach Resort. The front of house layouts have allowed us to efficiently serve guests, even during busy beach weekends. The speed of service has been greatly improved, ensuring our guests have a seamless dining experience.

One of the standout features of Oracle Simphony is the option to choose our payment vendor. This has given us the freedom to select a payment provider that offers competitive rates, helping us manage our costs effectively.

Additionally, the complex property management interface has been instrumental in allowing guests to easily charge purchases to their room. This feature is not commonly found in other point of sale systems, making Oracle Simphony a unique and valuable solution for our resort.

Donna Jollimore

General Manager, Thunderbird Beach Resort

Thunderbird Beach Resort
Enterprise Consultation

Deploy Oracle Simphony with certified Florida engineers.

Certified planning, database configuration, local network routing, live go-live staff training, and 24/7 technical dispatch support.